SHIPPING POLICY

Thank you for visiting and shopping with Arisha silver and we hope that you found what you were looking for at our store.
Following are the terms and conditions of our shipping policy :

DOMESTIC POLICY 

All domestic orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends and holidays.
When experiencing a high volume of orders during festivals and wedding season shipments may be delayed by a few days. During delays, we hope that you cooperate with us and grant additional days for transit.
In case of significant delays in the shipment of your order, we will contact you via email or phone.
For special and urgent delivery the customers can contact our customer services via mail or phone and we will make sure that your product reaches in the specified time frame.

*Shipping rates will be displayed on the shipping profile for domestic and international shipments.

*Overnight orders are subject to the proximity of the destination.

INTERNATIONAL POLICY :

Arisha silver is a major export-oriented company having a wide base of customers and distributors across the globe.
We are currently accepting orders from worldwide and also hope to grow and expand our reach to the farthest of corners to satisfy your needs.
We are working with several domestic and international courier services to make sure that your package is delivered on time in the best possible condition.
If you are missing out on Arisha silver products then make sure you get your location added to our list of delivery destinations by sending us correspondence via mail.
The delivery time and shipment fee vary on daily basis as per demand&supply and your location. Rates will be available on our shipping profile.

RETURN POLICY :

If the desired product or the desired condition of the product ordered is not received then you can return it within 15 days.
If the package delivered is damaged or tempered then refuse to accept it and contact our customer service.
We shall immediately re-deliver your product at the earliest possible time.
Some products are not subject to return and the same will be mentioned in the product profile.

* Items purchased during the season and festive sales are not subject to return.

PAYMENT OPTIONS:

Cash on Delivery is not available for our orders. All modes of online payments are available such as visa, MasterCard, online banking etc.
We support the government's initiative of a cashless digital economy by adopting a more eco-friendly approach.

CANCELLATION :

Cancellation of order and change in address is only available before the product is not shipped. Unfortunately, cancellation is not available once the order is shipped.

TRACK AND TRACE YOUR ORDER :

After the order is shipped out and received by the carrier we will provide you with a real-time track and trace code using which you can follow the destination of your package. A confirmation mail or text is sent when your order is despatched and received.

We make all efforts to make the process more customer-friendly and smooth.
We will be delighted to receive your feedback and opinion to make your experience more effortless.